Why would you connect it?
Connecting Instagram and Facebook lets you:
Respond to Instagram inquiries as quickly as you do on WhatsApp
See every channel in one place, not across three apps
Recognize a customer who contacted you on another channel first
Catch inquiries from stories and comments, not only messages
Link an Instagram campaign to the inquiry it generated
What it does?
The same agent, the same memory, one more channel.
Instagram — direct messages and comments enter the system
Facebook — your business page connects to the same workspace
One agent — Boldy responds in the same language and tone
Customer recognition — someone who contacted you on WhatsApp is recognized
Source — see which channel and campaign it came from
Same rules — business hours and human handoff work here, too
How does it connect?
We connect your Instagram and Facebook accounts during setup through Manychat.
Boldy’s settings are automatically applied to these channels, too.
Every inquiry enters the same workspace you already use.
FAQ
Questions, answered.
Everything you need to know before seeing BoldSystem on your own lead flow.
What is BoldSystem and who is it for?
BoldSystem is an AI-powered CRM for clinics, dealerships and service businesses that want every WhatsApp lead answered quickly and consistently.
What does BoldSystem do with a new lead?
Do I need to change how my customers contact me?
Can BoldSystem book appointments?
Can it collect payments and documents?
How do I see it on my business?
